Nurse EHR satisfaction slides during covid!



Electronic health record user mastery by nurses has seen a sharp decline since the beginning of the COVID-19 pandemic, according to researchers

WHY IT MATTERS:

Nearly 16,000 nurses across 35 healthcare organizations responded to a survey about their EHR experience, with results found in KLAS Research's Arch Collaborative Nursing Guidebook 2022. Those results showed a significant drop, with just 59% of nurses surveyed in 2022 finding ongoing training helpful compared with 71% of those surveyed in 2020. 

The urgency to build user mastery is clear, said KLAS researchers.

Nurses in radiology, pediatric and newborn intensive care units, and procedural and behavioral health environments reported struggling with the EHR "and tend to disagree [that] their EHR has the functionality they need," according to the guidebook.

Nurses in these areas would particularly benefit from improved onboarding, ongoing training, inclusion in governance, and heightened communication efforts.

"Many would benefit from re-evaluating how their training and education programs prepare nurses for their day-to-day EHR use while also weathering inevitable EHR and related environmental changes," the researchers say.

The guidebook includes steps healthcare organizations can take to launch pilot programs to address EHR satisfaction and a series of evidence-based practice discussions with links to case studies for deploying best practices across three categories.

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Athena EHR its Dynamics:

Athenahealth, a leader in cloud-based and on-premise healthcare solutions for hospitals and medical groups across the country, is. Its mission is to create an ecosystem that provides accessible, high-quality, and sustainable healthcare. They do this by utilizing their medical record, revenue cycle, and patient engagement as well as care coordination and care coordination. Customers can gain meaningful insights by using modern technology in an open, connected ecosystem supported by skilled service and support teams at Athena EHR.

athenaOne is a cloud-based system that integrates revenue cycle management, clinical engagement capabilities, and patient engagement. Expert services and support are available to help you optimize your clinical and financial results and reduce administrative burden.


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